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Complaints

At BPS Chartered Surveyors, we are committed to providing a high standard of service. If you are dissatisfied with any aspect of our service, we would like the opportunity to investigate and resolve the matter promptly and fairly.

Please download and review our Complaints Handling Procedure below, which explains how your complaint will be dealt with and the timescales involved.

Complaints should be submitted in writing to info@bpsgrp.co.uk

Download our Complaints Handling Procedure